What steps should I take if a family member of mine was mishandled by a staff member in a Chicago, IL nursing home?

Imagine showing up to the nursing home where your loved one is staying only to find your relative sitting in their room with a large bruise on their face or another area of their body. The first thought that likely comes to mind is “he/she has been mistreated by the staff or wasn’t being supervised … Continue reading What steps should I take if a family member of mine was mishandled by a staff member in a Chicago, IL nursing home?